India’s GCC Boom: The Talent Factor Driving Growth

India is not just participating in the Global Capability Centre (GCC) revolution—it’s leading it. With a powerhouse talent pool, robust infrastructure, and a thriving business ecosystem, the country is set to redefine global service delivery. And at Three Across, we’re right at the heart of this transformation, helping businesses navigate the evolving talent landscape with precision and expertise.

The numbers tell an exciting story: GCC revenue is expected to surge from $64.6 billion in 2024 to $105 billion by 2030. This exponential rise is fuelled by India’s ability to provide skilled professionals, operational excellence, and cost-effective scalability. The GCC footprint is also set to expand, growing from 1,700 centers today to around 2,200 by 2030, underscoring India’s increasing dominance.

India’s workforce is at the core of this boom. Employment within GCCs is projected to increase from 1.9 million professionals to 2.8 million by 2030, offering an exciting era of opportunities. The BFSI sector leads with a 35% market share, driven by the increasing demand for regulatory compliance and risk management. At Three Across, we have built a strong track record in supporting BFSI clients, ensuring they have access to the right talent for sustainable growth.

With costs rising in Tier-1 cities, businesses are turning to Tier-2 locations like Jaipur and Coimbatore, where lower costs and favorable policies create fertile ground for GCC expansion. GCCs accounted for 37% of overall leasing activity in 2024, with a record 29.4 million sq. ft. leased across the top nine cities. To support the growth story, Three Across has been on the forefront to capitalise on the talent pool in the Tier 2 cities, especially, Jaipur.

States like Karnataka are aiming to double their GCC count to 1,000 by 2029, creating 350,000 new jobs and contributing $50 billion in economic output. While BFSI dominates today, healthcare, life sciences, and retail are emerging as the next growth frontiers. With deep expertise in talent acquisition, Three Across is actively supporting recruitment and training across these high-potential sectors.

India’s GCC landscape is evolving rapidly, and so are the demands for skilled professionals. Three Across, with its expertise in executive search, lateral hiring, and RPO solutions, is empowering businesses to scale with agility. Whether in BFSI, healthcare, ITES, manufacturing, energy, or consumer goods, we are the trusted partner in talent strategy, leadership hiring, and workforce optimization. As India’s GCC ecosystem expands, Three Across stands ready to fuel this growth—one great hire at a time.